Privacy Policy of The Solar Guys

Last updated: 1/4/24

1. Introduction

- Welcome to The Solar Guys. This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.

2. Information We Collect

- We collect information to provide better services to all our users.

- Personal Data: This includes details such as name, email address, physical address, phone number, and other data that can be used to identify an individual. This information is collected when users fill out forms on our website.

- Non-Personal Data: We also collect anonymous data such as browser type, referring site, pages visited, and time spent on our site.

3. Why We Collect Data

- To provide services: For contract fulfillment, customer support, and invoicing.

- For marketing purposes: To send users information they agreed to receive about topics we think will be of interest to them.

- To improve our services: We analyze the data to understand user behavior and preferences.

4. Data Sharing

- We do not share personal data with third parties unless it's necessary for fulfilling a function (e.g., processing a payment) or if we're legally obliged.

5. Data Protection

- We employ secure methods to protect your data. While no method is 100% secure, we strive to use the most up-to-date methods to keep your data safe.

6. Cookies

- Our website uses cookies to provide a better user experience. Users can always refuse cookies but may not be able to use some parts of our website.

7. Your Rights

- Users have the right to access their data, correct any mistakes, and delete their data. Users also have the right to withdraw consent for processing where we rely on their consent.

8. Third Party Links

- Our website may contain links to other websites. This policy only applies to our website, so when you link to other websites, you should read their own privacy policies.

9. Updates to This Policy

- We may update this policy from time to time. Changes will be reflected on this page.

10. Contacting Us

- If you have questions about this policy or our privacy practices, please contact us at info@solarguysusa.com

Lead Collection Privacy Policy:

We gather various types of Personal Information from our users, as explained more fully below. We may use this Personal Information to personalize and improve our services, to allow our users to set up a user account and profile, to contact users, to fulfill your requests for certain products and services, to analyze how users utilize the Website, and as otherwise set forth in this Privacy Policy. We collect the following types of information:

(a) Information You Provide to Us:

We receive and store any information you knowingly provide to us. For example, we may collect Personal Information including but not limited to your name, email address, location, IP address, and other browser cookie information. We may collect other Personal Information you provide us through your use of our services.

(b) Information Collected Automatically:

Whenever you interact with our Website, we automatically receive and record information on our server logs from your browser including your IP address, “cookie” information, potential email information, and the page you requested.

“Cookies” are identifiers we transfer to your computer through your browser that allow us to recognize your browser and tell us how and when pages in our site are visited and by how many people. You may be able to change the preferences on your browser to prevent or limit your computer’s acceptance of cookies, but this may prevent you from taking advantage of our Website’s best features. Our advertising partners may also transmit cookies to your computer, when you click on ads that appear on our site. This Privacy Policy does not cover the use of cookies by any advertisers. When we collect usage information (such as the numbers and frequency of visitors to our site), we only use this data in aggregate form, and not in a manner that would identify you personally. For example, this aggregate data tells us how often customers use parts of the Website, so that we can make the Website appealing to as many customers as possible. We may also provide this aggregate information to our partners, so that they can understand how often people use their services and our Website, so that they, too, can provide you with an optimal online experience. We never disclose aggregate information to a partner in a manner that would identify you personally.

(c) E-mail and Other Communications:

We may contact you by email or other means; for example, we may send you promotional offers on behalf of other businesses, or communicate with you about your use of the Website. Also, we may receive a confirmation when you open an email from us. This confirmation helps us make emails more interesting and improve our service.

(d) Additional Information:

We may collect and store information that your computer or mobile device provides to us in connection with your use of the Website, such as the type of computer or mobile device, unique device ID, IP address, MAC address, device’s operating system and physical location (including geographic, beacon based, and/or GPS location).

(e) Opting Out

If you would like to opt-out of (b) Information Collected Automatically, visit
https://cookiemonster.ai/dont-sell-my-infoAdditionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:
http://optout.aboutads.info/.If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.